A STUDY ON CUSTOMER ANALYSIS WITH HELP OF MARKETING ANALYTICAL TOOL
Authors:
Nyamathabad Sandhya, Ch. Ravi Kumar
Page No: 545-549
Abstract:
In today's highly competitive business environment, it is essential for any business to have an understanding of customer preferences and behavior. This study aims to find out how marketing analytical tools can be used to conduct in-depth customer analysis and gain valuable insights that can improve marketing strategies and customer engagement. Using advanced tools like customer relationship management (CRM) software, predictive analytics, and data visualization platforms, businesses are able to identify patterns in customer behavior, better segment their audience, and tailor their marketing efforts to meet specific needs. The audit gives a broad diagram of various exhibiting consistent gadgets and techniques, looking at their abilities in data variety, assessment, and interpretation. It moreover dissects context oriented examinations where these gadgets have been truly used to drive client getting, support, and satisfaction. Key findings suggest that businesses can gain a deeper understanding of their customers by adopting a data-driven approach to marketing, resulting in more individualized marketing strategies and increased venture profit (return on investment).
Description:
.
Volume & Issue
Volume-13,ISSUE-12
Keywords
Key words: Customer analysis, Marketing analytics, Data-driven marketing, Customer segmentation, Predictive analytics.