PRICE NEGOTIATING CHATBOT WITH TEXT & VOICE ON E-COMMERCE WEBSITE
Authors:
Vinodha, P.Ruchitha, M.Bhavana, M.Bhoomika, K.Akhila
Page No: 647-651
Abstract:
Due to the central This abstract explores the concept of a price negotiation chatbot designed for ecommerce websites. The chatbot would utilize both text and voice interfaces to facilitate a more natural and interactive bargaining experience for customers. By leveraging Natural Language Processing (NLP) techniques, the chatbot would comprehend user intent and respond accordingly during negotiations. The system would employ a negotiation module to analyze historical data and predict the minimum acceptable price for a product. This allows the chatbot to engage in dynamic negotiations, proposing prices within a pre-defined range. The integration of voice interaction enhances the user experience, mimicking real-life bargaining scenarios. This approach caters to customers who prefer a more conversational method of negotiation.In recent years online shopping has gained a huge boom. With this increase, most of the features of online shopping are developed but some features like negotiating with shopkeepers are not available which is sometimes possible in offline purchasing. We have implemented a chatbot for negotiating on the products.
Description:
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Volume & Issue
Volume-13,Issue-4
Keywords
With this increase, most of the features of online shopping are developed but some features like negotiating with shopkeepers are not available which is sometimes possible in offline purchasing. We have implemented a chatbot for negotiating on the products.