Abstract:

Employee surveys are an important and popular tool that organizations use to solicit employee feedback. Employee opinion surveys can be morale-boosting for those who may not have many other opportunities to confidentially express their views. Employee attitude surveys provide a way to improve levels of productivity and commitment by identifying the root causes of workplace attitudes. Employee satisfaction surveys allow for increased productivity, job satisfaction, and loyalty by identifying the root causes of employee satisfaction and targeting these areas. Employee engagement surveys measure the extent to which employees are passionate about their work and emotionally committed to their company and to their coworkers. Organizations may also benefit by conducting a more comprehensive organizational assessment survey. Listening to employees' insights and suggestions for improvement provides the organization with valuable information that can be acted upon to increase satisfaction in the workplace. Also, employees leaving the organization can provide valuable feedback through employee exit interviews. Communication flows horizontally, vertically, upward, downward as people plan the survey talk, discusses its results. Particularly beneficial to the company is the upward communication when employees are encouraged to comment about what they really have in their minds.

Description:

Employee satisfaction, organizational assessment, feedback, upward communication